Frequently Asked Questions
Where is the Sugar Bay Club located?
The Sugar Bay Club is located in Frigate Bay, St. Kitts, just minutes from the airport, the city center (Basseterre) and close to popular restaurants, bars, the golf course, casino and the beach
What type of accommodations do you offer?
We offer 5 different room types, including studio, one-bedroom, and two-bedroom suites — ideal for solo travelers, couples, and families.
Does Sugar Bay Club have a restaurant?
While the Sugar Bay Club does not currently directly operate its restaurants, guests can enjoy any of the 5 restaurants that are located on property. They offer a variety of cuisines ranging from breakfast, sushi, pizza, Chinese and Indian.
Is breakfast available?
Yes! Breakfast is available on-site at our Rituals Coffee House or at nearby breakfast venues
What time is check-in and check-out?
Our check-in time is from 3:00 PM, and check-out is 11:00 AM. Early check-in or late check-out may be possible upon request, subject to availability and may incur an added cost. Check-in ends at 11 PM
Is Wi-Fi available?
Yes, complimentary Wi-Fi is available throughout the property, including in guest rooms.
Are pets allowed?
Unfortunately, we are not a pet-friendly property at this time.
Are rooms air-conditioned?
Yes, all our rooms and suites include air conditioning for your comfort.
Do you have safes in the rooms?
Yes, all guest rooms and suites are equipped with personal safes so you can securely store your valuables during your stay.
Can I modify my reservation after booking?
Yes, subject to availability and rate conditions. Please contact our reservations team directly at info@sugarbayclub.com
Do you offer group or long-stay discounts?
Yes! We offer special rates for extended stays, business travelers, and groups. Please email us directly for quotes at info@sugarbayclub.com
Are there restaurants nearby?
Yes! There are several restaurants, cafés, and bars within walking distance, offering both local and international cuisine.
Can guests swim in the ocean at Sugar Bay Club?
The shoreline at Sugar Bay Club is not suitable for swimming due to wave and current conditions. However, the beautiful Frigate Bay Beach is just a few minutes away, about 5 to 7 minutes by walking, and perfect for swimming, relaxing and grabbing a meal or drinks
Does the hotel have swimming pools?
Yes, we have two beautiful outdoor pools, ideal for relaxing or cooling off during the day.
Are pool towels provided?
Yes, pool towels are available for all registered guests via reception.
Is there an airport shuttle service?
Sugar Bay Club does not operate a complimentary shuttle. However, taxis are readily available at the airport. The trip to the hotel takes about 15 minutes, and the fare is approximately US$20–25 for 1 – 4 persons, depending on the number of passengers and luggage.
Is Timothy Hill Overlook within walking distance?
Yes, Timothy Hill Overlook — one of the island’s most iconic viewpoints — is about a 20–25 minute walk (hiking) or a short taxi ride (3-5minutes) from the Sugar Bay Club.
What is your smoking policy?
Smoking is not permitted inside rooms or in the Lobby. Guests may smoke in room balconies with their sliding doors closed.
Is smoking banned on the island of St. Kitts?
St. Kitts prohibits smoking in enclosed public areas such as restaurants, bars, and government buildings, but smoking is allowed outdoors or in designated smoking areas.
Are there grocery stores or shops within walking distance?
Yes, there are convenience stores, a supermarket, and a few shops located within a short walking distance from the property — perfect for picking up snacks, drinks, or essentials.
Is parking available on site?
Yes, there is free parking available on site and nearby.
Is there a laundry facility on-site?
Yes, we have a self-service laundry facility available on-site for guest use at a minimal cost.
Do you have a fitness center?
Yes, we do have a small fitness center that is opened daily from 7am to 9pm.
How do we rent a car in St. Kitts?
To rent a car in St. Kitts, you’ll need a valid national driver’s license and must purchase a Saint Kitts Visitor Driving Permit, which costs about $25 USD and is valid for three months. You can reserve a car online or at a local rental agency and should be prepared to provide a security deposit. Most rental companies will assist with organizing the Visitor Driving Permit that is required.
Where is the Sugar Bay Club located?
The Sugar Bay Club is located in Frigate Bay, St. Kitts, just minutes from the airport, the city center (Basseterre) and close to popular restaurants, bars, the golf course, casino and the beach
